Free shipping on all US orders. Sales tax calculated at checkout. USA shipping only.
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Our Policies

Shipping Policy

Last updated: June 2026

Thank you for shopping at Vacuum Packaging Machines. We are committed to getting your order to you quickly and safely. Please read our shipping policy carefully before placing your order.

Free Shipping on All US Orders

We offer free standard shipping on every order shipped within the continental United States. There are no minimum purchase requirements and no hidden shipping fees. The price you see at checkout is the price you pay.

We do not currently ship to Alaska, Hawaii, US territories, APO/FPO addresses, or international destinations. We ship to the continental United States only.

Order Processing Time

All orders are processed within 1–3 business days after payment is confirmed. Business days are Monday through Friday, excluding federal holidays. Orders placed on weekends or holidays will begin processing on the next business day.

During peak periods (such as holidays or promotional sales), processing time may extend to 3–5 business days. We will notify you by email if there is any significant delay with your order.

Estimated Delivery Times

Once your order has shipped, estimated delivery times are as follows:

Shipping Method Estimated Delivery Cost
Standard Ground Shipping 5–8 business days FREE
Expedited Shipping 2–3 business days Carrier rate at checkout

Delivery estimates begin from the date your order ships, not the date of purchase. Actual delivery times may vary based on your location, carrier conditions, weather, or peak shipping seasons.

Shipping Carriers

We ship our vacuum packaging machines and equipment via major US carriers, including:

  • UPS — Primary carrier for most standard and large machine shipments
  • FedEx — Used for expedited and large/heavy commercial equipment
  • USPS — Used for smaller accessories and lightweight items

The carrier used for your specific order will be determined based on your location, package weight, and dimensions. You will receive tracking information via email once your order has shipped.

Order Tracking

As soon as your order ships, you will receive an email with your tracking number and a link to track your shipment directly with the carrier. If you do not receive a tracking email within 3 business days of placing your order, please contact us at info@vacuumpackagingmachines.com or call +1 (956) 378-6732.

Large and Heavy Equipment

Commercial chamber vacuum sealers and other heavy equipment may require special freight shipping. If your order qualifies for freight shipping, we will contact you by email within 1–2 business days to coordinate delivery. Freight deliveries are typically made to a curbside location; inside delivery or lift gate service may require additional coordination.

Damaged or Lost Shipments

If your order arrives damaged or appears to have been tampered with, please:

  • Take photos of the damaged packaging and product before opening fully
  • Contact us within 48 hours of delivery at info@vacuumpackagingmachines.com
  • Keep all original packaging materials, as they may be needed for a carrier claim

We will work with you to resolve the issue promptly, whether that means a replacement shipment or a full refund.

Tax at Checkout

Sales tax is calculated and collected at checkout in accordance with state and local tax laws where applicable.

Contact Us

If you have questions about your order or shipment, please reach out to our support team: